It is very important that the actual customer who placed the order be present to inspect the item and sign the delivery document.
It is the customer’s responsibility to notate all and any problems with the order at time of delivery. If the issues with the delivery are not properly noted on the shipping document, we may not be able to offer a satisfactory solution.
Follow the below steps to ensure that your order is properly signed for:
1.Inspect the product while the driver is on site and notate any problems or exceptions with the order on the delivery documents provided.
2.Inspect all item pieces before assembling the product and report any problems to 1800cabinets immediately.
If you return an item that is offered with free shipping, the original outbound shipping costs will be deducted from your refund. In addition, a restocking fee will be applicable to most items returned. The return shipping will be the responsibility of the customer.